Yes, I have successfully completed an accredited first aid course.
A maximum of six dogs are walked at any one time. Groups are selected by best fit where breed, trained level and personality/behaviours are considered
Yes. A meeting will be arranged which will be held in your own home. The purpose is to meet you to discuss requirements and to get to know your dog(s). During this meeting you will be given a registration document and a copy of Outdoor Hounds Terms & Conditions. Outdoor Hounds cannot walk your dog until the registration document is complete.
Outdoor Hounds will collect and return your dog in a professionally fitted van. Travel time is not included within the ‘exercise’ time. Before bringing them home, your dog will wiped down and given fresh water.
No, most clients give a set of keys so your dog is picked up and dropped back in your absence. Equally it is fine if you are home. Where Outdoor Hounds hold a set of keys, clients are required to sign a Key Holder Waiver form.
Your key will be kept in a locked safe with no address details. In the unlikely event of your key being lost or stolen you will be advised immediately.
Unfortunately, we do not take dogs that haven’t been castrated.
No, but happy to discuss options. Please call 07730 446456 or email me via the form on this site to discuss.
Outdoor Hounds do not walk aggressive dogs in groups. It is important to establish why your dog is aggressive. We can discuss this during our initial meeting.
We do require 48 hours notice to cancel; otherwise a 50% cancellation fee will apply.
A Nissan VN200. A spacious, fully air conditioned & ventilated van with professionally fitted cages, non-slip flooring and plush mats. Affectionately known as the Dog Pod.
No. Outdoor Hounds welcome your dog whether it’s for one hour a week or all week. However, to avoid any disappointment and to help your dog become a recognised member of the gang, Outdoor Hounds advise clients to have regular days. Whilst recognising the need to be flexible, it is recommend that you give as much notice as possible of any changes.
Dogs still need to be exercised, so Outdoor Hounds continue on as usual. In the event of extreme heat, floods or snow, walk times may be adjusted within the day. Should the weather be dangerous then Outdoor Hounds will contact you to discuss.
Outdoor Hounds want your dog to get the most out of their walk so prefer to walk dogs off lead. Dogs get a lot more exercise running around & playing with other dogs. And by the end of the walk are tired, happy and relaxed. Clients are required to give written consent to walk dogs off the lead, all of which is within the registration document. If your dog’s recall isn’t great then they will be kept on a long lead until their recall has improved. Please do inform us of any recall issues at our initial meeting.
In the unlikely event of an emergency, you or your emergency contact will be notified immediately. If veterinary assistance is needed, we will take your dog to your named vet or, depending on the circumstances, to the nearest possible.
No, Outdoor Hounds do not accept any dogs that are classified under the Dangerous Dog Act: Pit Bull Terrier, Japanese Tosa, Dogo Argentino and Fila Brasileiro. We also are unable to walk giant breeds.
Yes, all new Clients receive a copy of Outdoor Hounds T&C’s during the initial home visit.